Procedures for Administrative Staff
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Payment
Refund
Request a refund and/or compensation for overpayments or undue payments, in cases where higher amounts have been paid for non-tax obligations or when payments have been made without a legal basis that justifies their enforceability.

Other services for administrative staff
Library
Loan
Loan of bibliographic, audiovisual, computer-related, and similar materials.
Study Cubicle
Reservation
Book an Individual or Group Study Space at the Central Library.
Registration for
Language Courses
Lifelong education programs and courses aimed at promoting the study and learning of foreign languages, focusing on listening comprehension, reading comprehension, speaking, and writing skills.
Program Enrollment
Non-Formal Education
Complete the registration process to enroll in continuing education programs aimed at disseminating knowledge, exchanging perspectives, and engaging in service-oriented activities intended to improve, enhance, and update professional, technological, and technical skills. These programs do not lead to the awarding of a professional degree.
GENERACIÓN DEL
Carnet
Obtener el documento que acredita al estudiante como miembro de la institución ya sea activo o egresado y que lo faculta para ejercer derechos y deberes dentro del establecimiento de educación superior.
DEVOLUCIÓN DE
Pagos
Obtener la devolución y/o compensación de pagos en exceso o lo no debido, si ha cancelado sumas mayores por concepto de obligaciones no tributarias o ha efectuado pagos sin que exista causa legal para hacer exigible su cumplimiento.